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Freight Forwarders Solution

Streamline Air & Sea freight operations with automated documents, reports, and seamless Tally integration.

Freight Forwarders
  • AIR Import & Export
  • SEA Import & Export
  • Reports
The Ultimate Freight Forwarders Process Flow

The Ultimate Shipping / Freight Forwarders Process

1

Inquiry Module

Capture detailed client requirements for Freight Forwarders, including cargo volume, dimensions, and preferred routing to ensure accurate planning.

2

Job Creation

Initialize a comprehensive job record containing consignee data, line items, and routing details to centralize shipment management.

3

Quotation

Generate precise quotes detailing freight rates, fuel surcharges, and estimated transit times to build trust with the customer.

4

Master Creation

Input critical carrier data, including voyage/flight numbers and container-level master details for accurate tracking.

5

House Creation

Issue the House BL/AWB to specify items, packages, and descriptions, serving as the legal contract of carriage.

6

Auto Invoice / Cost Booking

Streamline finance by generating invoices automatically from quotes or posting cost bookings to track expenses in real-time.

7

Multi-Currency Invoice

Facilitate global trade by creating invoices in appropriate currencies, automatically applying up-to-date conversion rates.

8

Document Printing

Instantly print or share essential trade docs like DO, HBL, Commercial Invoices, and Cargo Arrival Notices to avoid delays.

9

MIS Reports

Analyze business performance with advanced reports on job profitability, costs, and operational KPIs for Freight Forwarders.

Comprehensive Guide to the Freight Forwarding Workflow

Managing the logistics lifecycle requires precision at every step. For modern Freight Forwarders, success begins with the Inquiry Module. By accurately recording client requirements and cargo specifics early on, logistics providers can avoid costly errors downstream.

This data flows seamlessly into the Job Creation phase. Here, a centralized record is created to track the shipment from origin to destination. This ensures that no critical information about the consignee, line items, or routing is ever lost during transit.

Financial accuracy is just as critical as operational movement. The Quotation and Invoicing phases are designed to protect margins. By utilizing tools that handle Multi-Currency Invoices, forwarders can operate globally without fear of exchange rate losses.

Furthermore, the automation of Cost Booking ensures that every expense is accounted for. This automated tracking against the revenue generated provides a clear, real-time picture of profit per file, which is essential for business growth.

The documentation phase—handling the House BL/AWB and Document Printing—is the backbone of compliance. Ensuring that the Delivery Orders (DO) and Cargo Arrival Notices are issued promptly reduces demurrage charges and keeps the supply chain moving efficiently.

Finally, the process concludes with detailed MIS Reports. These analytics allow business owners to review operational KPIs and job profitability. This data-driven approach helps to continuously optimize service delivery and improve bottom-line results.

Key Benefits

AIR Import / Export

  • Prepare and print MAWB / HAWB
  • Prepare and print like Cargo Arrival Notice (CAN) and Delivery Order (DO)

SEA Import / Export

  • Prepare and print for normal MBL and HBL
  • Prepare and print like Cargo Arrival Notice (CAN) and Delivery Order (DO)

Reports

  • Revenue & Expense Margin Reports
  • HBL Master Reports
  • HAWB Master Reports
  • Cost Summary Reports
  • Multi-Currency on Invoice and Outstanding
Freight Forwarder Solutions – Frequently Asked Questions

Frequently Asked Questions

What is a freight forwarder and how does your solution support freight operations?
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A freight forwarder manages the movement of goods internationally. Our solution supports this with automated documentation, shipment tracking, job management, and Tally-integrated billing.
What types of cargo do you handle (FCL, LCL, air freight, sea freight, etc.)?
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We handle FCL, LCL, air freight, sea freight, consolidated cargo, and general export–import shipments.
Do you manage both exports and imports?
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Yes, our system supports complete Export and Import workflows, from booking to documentation and final delivery.
How is your freight forwarding solution different from traditional logistics services?
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Unlike manual logistics, our solution offers real-time tracking, automated documents, Tally integration, cloud access, and standardized workflows for higher accuracy and speed.
Do you provide end-to-end door-to-door logistics?
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Yes, we offer door-to-door, port-to-port, and port-to-door logistics with full visibility from pickup to final delivery.
How do you ensure shipment safety during transit?
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We ensure safety through secure packaging, partner-certified carriers, tracking updates, condition checks, and cargo insurance options.
What international trade routes do you cover?
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We cover major air and sea trade routes including Asia–Europe, Asia–USA, Middle East, and regional South Asian lanes.
Do you provide customs clearance services?
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Yes, we assist with documentation, HS codes, duty calculations, and coordinating with customs brokers for smooth clearance.
What is your process for booking air or sea freight?
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Bookings involve collecting shipment details, confirming carrier rates, securing space, and generating required documents — all tracked within the system.
Can you handle hazardous or temperature-controlled goods?
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Yes, we manage DG and cold-chain shipments using compliant carriers, specialized handling protocols, and monitoring where required.
Do you offer warehousing, consolidation, or distribution services?
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Yes — we offer warehousing, LCL consolidation/deconsolidation, storage, and last-mile distribution through our partner network.